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Referral Coordinator

OUR CULTURE - 5 STAR SERVICE

At Physician Partners, we give you the power to transform lives.  Working together as a team to shape the future of healthcare, we are at the forefront of innovation and best practices to improve the health of our communities. Our team provides the platform, technology solutions and new health programs in a collaborative environment to our primary care providers with the sole purpose of achieving Better Health.  Our commitment, our passion and our culture sets us apart from others and is the cornerstone of everything we do. Our team settles for nothing less than a new and profoundly better way of delivering truly proactive health care rather than simply building a better version of the same old reactive sick care model that serves our communities today.

THE OPPORTUNITY

The Referral Coordinator oversees the effective management of all incoming specialist referrals, and performs a wide variety of tasks associated with referral tracking.  The role oversees compliance with AAAHC and the Patient Center Medical Model to ensure patient safely.

THE WORK

 In this role, you will assist the patient in obtaining appointments with specialists, acquire special medical procedures and diagnostic testing, and ensure that the referral is addressed in a timely manner.

KEY RESPONSIBILITIES

  • Telephone specialty service providers to set up STAT appointments
  • Maintain ongoing tracking and appropriate documentation on referral tracking
  • Communicate any issues and need of follow up to clinical staff
  • Contact the patient regarding any pending referrals and diagnostic testing

KEY ATTRIBUTES

Motivated
Team Player
Service-Oriented
Confident
Passionate
Determined
Professional
Willingness
Owns It
Consistent

EDUCATION AND EXPERIENCE

BILINGUAL SPANISH REQUIRED

  • High school graduate
  • Medical office experience
  • Verbal and written communication skills
  • Bilingual preferred (English/Spanish)
  • Familiar with Electronic Health Records and Internet navigation
  • Key boarding skills
  • Knowledge of Microsoft Word and Excel
  • Familiar with HIPAA guidelines

COMPENSATION & BENEFITS

We offer a HIGHLY competitive compensation and comprehensive benefits package:

  • Competitive base salary
  • Medical, dental, vision, disability and life
  • 401k, with employer match
  • Paid time off
  • Paid holidays

 

 

 

 

 

 

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