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New Patient Coordinator

OUR CULTURE - 5 STAR SERVICE

At ProHealth Family Physicians, we give you the power to transform lives. Working together as a team to shape the future of healthcare, we are at the forefront of innovation and best practices to improve the health of our communities. Our team provides the platform, technology solutions and new health programs in a collaborative environment to our primary care providers with the sole purpose of achieving Better Health. Our commitment, our passion and our culture sets us apart from others and is the cornerstone of everything we do. Our team settles for nothing less than a new and profoundly better way of delivering truly proactive health care, rather than simply building a better version of the same old reactive sick care model that serves our communities today.

THE OPPORTUNITY

We are currently searching for a competitive, self-motivated, enthusiastic team member to work as a New Patient Coordinator at our St. Cloud Clinic.  This position serves as the main point of contact in the office for all our new patients.  Excellent customer service and communication skills are critical to be successful in this role.

KEY RESPONSIBILITIES

  • Take all incoming telephone calls for initial consults
  • Answer new patient inquiries about the practice, clinical services and financial services
  • Schedule new patient consultation appointments
  • Schedule logistics appointments
  • Assess new patient information needs and distribute information packets to new patients
  • Ensures all patient and partner information is successfully documented in EClinicalWorks

KEY ATTRIBUTES

Motivated
Team Player
Service-Oriented
Confident
Passionate
Determined
Professional
Willingness
Owns It
Consistent

EDUCATION AND EXPERIENCE

  • Three (3) years experience in a medical office
  • Strong customer service focus
  • Effective verbal and written communications skills
  • Teamwork orientation
  • Organized and able to manage multiple priorities.
  • Resourceful in problem solving
  • Good judgement
  • Able to take and follow through with delegated tasks and accountability.

COMPENSATION & BENEFITS

We offer a HIGHLY competitive compensation and comprehensive benefits package:

Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays

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